Service Details (FAQ + Pricing)

Simple explanations for refill pricing, delivery charges, and membership plans.

Refill Pricing Model

Refill pricing is usually based on the product weight/volume you refill. Bring your own container and pay only for the refill.

Liquids Per 100ml

Shampoo, dish soap, hand wash.

Grains Per 100g

Rice, oats, lentils, spices.

Cleaning Per 100ml

Laundry liquid, floor cleaner, multi-surface.

Delivery is priced by distance and packaging type. We encourage reusable crate loops for regular customers.

Standard (Paper Wrap) Low Waste

Best for small orders. Plastic-free packaging.

Reusable Crate Loop Returnable

We pick up the crate next time (or at a return point).

Partner Pickup Free/Low

Collect orders from a nearby partner store where available.

Memberships reduce delivery fees and unlock subscription refills.

Basic

Good for occasional refill + delivery.

Plus

Lower delivery charges + priority booking.

Family

More refills per month + subscription discounts.

No. Any clean, dry container works. Many refill partners also sell reusable bottles and jars.

We prefer paper wrap, compostable tape, and reusable crate loops. We avoid unnecessary fillers.

Yes, use our locator to find a partner and then book through contact or membership tools (demo UI).

Yes. Bulk ordering and partner refill programs are available. Contact us for a quote.